The support you need, when you need it.
Our support team has a “can do” attitude and will spend whatever time is needed to fully understand and address a technical issue effectively. We pride ourselves on the high rating and rave reviews our customers give our technical support services. Having worked with many thousands of users for more than 30 years, we know how important your issue is, and that you need help now, not tomorrow. We strive to address your question or problem within one hour or less, and guarantee that no support call will go unaddressed at the end of our business day.
Customer service is available in many ways:
- Call us at 609-747-8800 x6
- Screen sharing and Remote Screen Control Technology to quickly repair or adjust a problem
- E-mail firstname.lastname@example.org for answers and file fixes
- Access the Dossier Knowledge Base under the Dossier Users Group Resources (for members only)