We take pride in delivering unmatched customer service.
Dossier customers are supported by a highly skilled and knowledgeable customer service team located in the U.S. Most calls are answered by a person, not voicemail. Even in times of exceptionally high call traffic, we address your question or issue in one hour or less. We guarantee that no support call will go unaddressed at the end of the business day.
With an average of 13+ years of experience in Dossier tech support, our support techs know the product inside and out. They also understand the challenges of managing a fleet, and are all VMRS certified.
Dossier customer service is available in many ways:
- Call us at (609) 526-2820
- Screen sharing and Remote Screen Control Technology
- E-mail firstname.lastname@example.org
- Access the Dossier Knowledge Base under the Dossier Users Group Resources on dossier.systems