Dossier’s various functions and reports generated have allowed us to run an effective and proficient fleet department. Dossier has proven to be an invaluable asset to our operation. With over 16 years’ experience in the automotive sales and service industry, I can easily spot excellence in the area of customer service /support when it is displayed. On countless occasions, Dossier support has always been there when we needed them. When calling for customer support in any industry, easy access to a live, human voice is half the battle. Although access to a Dossier support is seamless, it is the knowledge they provide, backed by experience, that makes them the complete package. I think the fact that most, if not all of Dossier’s support professionals have worked in the fleet maintenance industry which is key to their success.